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How to set up G2

Authentication

G2 integration uses Cargo credits - no separate authentication required:
  1. Add the G2 integration in Cargo
  2. Start using G2 actions immediately

G2 actions

Enrich product

Get detailed information about a software product from G2. Required fields:
  • Product URL: G2 product URL or product slug (e.g., “hubspot-crm” or full URL)
Returns:
  • Product name and description
  • Overall rating and review count
  • Category and segment information
  • Pricing details
  • Feature ratings
  • Competitor comparisons
Credits: 1 credit per request Use cases:
  • Research competitor products
  • Understand software market landscape
  • Gather competitive intelligence
  • Identify technology usage signals

G2 data models

Fetch products

Pull products from specific G2 categories. Configuration:
  • Categories: Select G2 categories to fetch products from
Features:
  • Minimum 30-day sync interval
  • Fetches all products in selected categories
Credits: 1 credit per request Use cases:
  • Build lists of companies using specific software types
  • Monitor new entrants in software categories
  • Track market changes over time

Response data

Product enrichment returns:

FieldDescription
nameProduct name
descriptionProduct description
ratingOverall G2 rating
reviews_countNumber of reviews
categoryProduct category
pricingPricing information
featuresFeature list and ratings
prosCommon positive feedback
consCommon negative feedback
competitorsAlternative products

Credits

G2 actions use Cargo credits:
  • Enrich product: 1 credit
  • Fetch products: 1 credit per request
Caching is supported to optimize credit usage.

Best practices

  • Use product slugs for consistent matching
  • Cache results for frequently researched products
  • Combine with company enrichment for complete profiles
  • Monitor category changes for market intelligence
  • Use competitor data in sales conversations

Rate limits

G2 integration has a rate limit of 10 requests per minute. Cargo handles rate limiting automatically.