Skip to main contentHow to set up Livestorm
Authentication
Livestorm uses API key authentication:
- Log in to your Livestorm account
- Navigate to Settings → Integrations → API
- Generate or copy your API key
- Paste the API key in Cargo when connecting
Livestorm data models
Fetch people
Pull all people (registrants and attendees) from your Livestorm account.
Features:
- Incremental sync (only new/updated people)
- Minimum 30-minute sync interval
- Unifies contacts by email
Data includes:
- Email address
- First name, last name
- Registration status
- Attendance data
- Custom field responses
Use cases:
- Sync webinar registrants to your CRM
- Trigger follow-up workflows based on registration
- Build segments of webinar attendees
Fetch events
Pull all events (webinars) from your Livestorm account.
Features:
- Incremental sync
- Minimum 30-minute sync interval
Data includes:
- Event name and slug
- Event status
- Scheduled date/time
- Event settings
Use case: Track webinar performance and sync event metadata.
Fetch sessions
Pull all sessions (individual webinar occurrences) from Livestorm.
Features:
- Incremental sync
- Minimum 30-minute sync interval
Data includes:
- Session date/time
- Session status
- Attendee count
- Duration
Use case: Track session-level attendance and engagement.
Response data
People data includes:
| Field | Description |
|---|
| email | Contact email address |
| first_name | First name |
| last_name | Last name |
| registrant_detail | Registration information |
| attendance | Attendance status |
| custom_fields | Form field responses |
| created_at | Registration timestamp |
Events data includes:
| Field | Description |
|---|
| title | Webinar title |
| slug | URL slug |
| status | Event status |
| estimated_duration | Expected length |
| timezone | Event timezone |
Best practices
- Use incremental sync to capture new registrants quickly
- Segment attendees vs. no-shows for different follow-up
- Capture custom field data for lead qualification
- Sync before webinar for sales prep, after for follow-up
- Combine with enrichment to complete attendee profiles