Plays can process records in batches—either in real-time when changes are detected, or on a predefined schedule. This page explains how to configure schedules, change detection modes, enrolment rules, and health monitoring.
The minimum sync interval depends on the model type—it may be as short as 5
minutes, 30 minutes, or up to 1 day. If you select an interval shorter than
the allowed minimum or the model was already refreshed during that period, the
sync will be skipped.
Schedule types
Configure when and how your play triggers:
| Type | Description |
|---|
| Manual | Enrol records manually via the Enroll manually button |
| Real-time | Trigger your play instantly when changes are detected |
| Interval | Schedule your play to run on a set interval (e.g., once per hour) |
| Cron | Schedule your play using a cron expression for precise timing |
| Dependency | Schedule after another play finishes running |
Real-time triggers are currently only available for HubSpot and
Salesforce integrations.
Conditions
Use Filters to control which records are eligible to trigger the play. Only records matching your filter conditions will be enrolled.
Changes mode
The Changes section controls which types of data changes trigger the play. The available options depend on your schedule type.
For Real-time schedules
| Mode | Behavior |
|---|
| Created records only | Only newly created records that match the conditions will be enrolled |
| Created and updated records | Both created and updated records that match the conditions will be enrolled |
For Interval, Cron, and Dependency schedules
| Mode | Behavior |
|---|
| New records only | Only new records that match the conditions will be enrolled in the play |
| New and updated records | New and updated records that match the conditions will be enrolled in the play |
| Full | Process all matching records, regardless of whether they’ve changed |
| Custom | Advanced mode for custom change detection logic |
Enrolment rules
Control how the play handles records that trigger multiple times:
| Rule | Behavior |
|---|
| Always enrol | Enrol the record into a new play run every time the trigger fires for that record |
| Enrol once | Only enrol each record once, even if the trigger fires multiple times for the same record |
| If is not currently enrolled | Only enrol a record if it’s not already in an active run, preventing concurrent runs |
Health monitoring
Monitor the health of your play runs and set up alerts:
- Batch Health threshold — Set the percentage of runs that need to be successful for a batch to be considered healthy (0-100%)
- Health alert — Configure a Slack notification to be alerted when a batch falls below your health threshold
